We would like to extend an invitation to anyone working in local or central government and the NHS dealing with citizen or patient communications, to come to our annual conference, Beyond Compliance: Elevating Customer Communications in Regulated Sectors Read on for the full lineup, speaker sessions, networking opportunities, food and drink, and exciting activities happening throughout the day.
🔥 What's on the agenda? |
| ▪■ | | Major operational, regulatory and tech risks in citizen or patient communications |
| ▪■ | | Proactive vs reactive data breach response playbook |
| ▪■ | | Solving cost and regulatory pressure in the public sector with channel shift |
| ▪■ | | Unveiling our 2024 consumer research – "Communication Calibration: An Adare SEC Voice of the Consumer Report" (How 2,000 consumers told us they want to be talked to by their service providers) |
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Join your peers and wider industry professional network for a day packed with insights on balancing citizen and patient expectations with operational, regulatory, and emerging technology risks. |
From zero to seventy: How digital is driving channel shift across local government
Gerwyn Baker, Executive Director, Liberata UK
Learn how local authorities have accelerated digital adoption from 0 to 70%, despite heightened regulations and reduced budgets. |
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Not if, but when: Preparing for an invisible threat
Jim Steven, Head of Crisis & Data Breach Response Services, Experian UK
Gain practical strategies for mitigating cyber risks and communicating effectively during crises. |
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A letter from the future: Three trends for future communication
Keynote by Tom Cheesewright, the Applied Futurist.
Discover why some friction can be beneficial in customer communications, how to navigate an increasingly complex digital landscape, and why consumer preferences might surprise you. |
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The artificial just got real – harnessing AI and navigating risk
Morgan Lewis, Senior Associate, Brabners
Learn how to navigate the AI and cloud software battleground for organisations sending high-volume communications – amid privacy and unclear regulations. |
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Launch of our 2024 Voice of the Consumer report
With our host for the day, Nadine Dereza, award-winning journalist and broadcaster
Be the first to hear insights from our latest research on consumer communication preferences. |
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| ▪■ | | Panel conversation between our expert speakers |
| ▪■ | | Q&As and instant polls, using the Slido app |
| ▪■ | | Live demos of our Digital Experience, Hybrid Mail, Digital Mailroom and Self-Serve Tools |
| ▪■ | | Networking over breakfast, lunch, coffee and post-event drinks. |
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📅 Tuesday 15 October 2024
📍 The Lowry Theatre, Pier 8, The Quays, Salford, M50 3AZ
🎟️ Free to attend |
Plus: Support a great cause! We will be previewing our GETsmART! charity campaign for the Motor Neurone Disease Association, supporting vital research and patient care.
We really hope you can join us. Please get in touch if you have any questions. |
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Adare SEC Limited, 133 Scudamore Road, Braunstone Frith Industrial Estate, Leicester, LE3 1UQ, UK |
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