As the NHS navigates another challenging winter, emergency services are experiencing their busiest year on record. With mounting pressures on resources and staff, the government has pledged additional funding to support the healthcare system.
In this issue of Health Business, we explore how this investment will be allocated and the impact it could have on frontline services.
The Contact Centre Management Association contributes a piece on how call and contact centres can enhance NHS operations, ensuring patients receive timely and efficient support.
Our feature on infection control underscores the essential role of rigorous cleaning protocols and the importance of adhering to healthcare-specific infection control policies.
NHS Supply Chain shares insights into the development of Inventory Management Systems, a crucial tool in providing product visibility and monitoring demand across NHS facilities.
Additionally, we examine frameworks for linen and laundry, grounds maintenance and security services from NHS SBS.
We've also got a series of features looking at staff wellbeing and safety.
Polly Jones, editor
